University of Patras

Ioulia Poulaki

Assistant Professor

Department of Tourism Management, University of Patras

Contact Information

Office 4, Department of Tourism Management, M. Alexandrou 1, 26334, Patras

phone_ +30 2610369215

mail_ ipoulaki@upatras.gr

url_ tourism.upatras.gr/ipoulaki

Research Interests

  • Air Transport Commercial Development
  • Demand Forecasting and Revenue Management
  • Tourism Distribution Channels
  • Data Analytics in Tourism and Hospitality
  • Digitalization in Tourism Businesses
  • Sustainable tourism development

Teaching

  • 5.6S & 4406 Air Transport Management
  • 4.2C & 4304 Management of Tour Operators and Travel Agencies
  • 3.4C & 4502 Hospitality Management
  • 5.2C & 4205 Food & Beverage Management
  • 4701 Tourism Destination Planning and Management

Tourism Information Systems & Forecasts Laboratory

The Tourism Information Systems and Forecasts Laboratory (Tourism ISF lab) is operating at the Department of Tourism Management of University of Patras. TourISFlab mission is to provide specialized undergraduate and postgraduate education and serve research and development needs, as well as transfer and dissemination of knowledge and know-how, indicatively in the following areas: Study of time series with tourism data for decision-making, Development of tourism forecasting models, Visualization of Tourism Statistics, Study of carrying capacity in various regional levels of Greece, Tourism Information Systems and world wide web, web page and smart devices apps evaluation, Tourism knowledge management systems. [TourISFlab website. ]

Selected Publications

Journals

J1. Poulaki, I., Papatheodorou, A., Panagiotopoulos, A. and Liasisou, S. (2020) Exclave accessibility and cross-border travel: the pene-exclave of Ceuta, Spain. Tourism Geographies, https://doi.org/10.1080/14616688.2020.1786153

J2. Constantoglou, M., Katsoni, V., Poulaki, I. (2020) The Spatial Impact of Airbnb in Destination Management: Spotting the differences among the Aegean Islands. International Journal of Cultural and Digital Tourism, Vol. 6 (Spring 2020). https://iacudit.org/journal/volumes/v6/v6_22-36.pdf

J3. Baroutas, G., Papaioannou, A. and Poulaki, I. (2020) Business Excellence and Employees’ Job Satisfaction in Public Tourism Sector: Evidence from the Greek Ministry of Tourism. International Journal of Cultural and Digital Tourism, Vol. 6 (Spring 2020). https://iacudit.org/journal/volumes/v6/v6_59-71.pdf

J4. Marinakos, K. and Poulaki, I. (2019) The Contribution of Regional Airport on Tourism Enterprises. The perspective of Tripoli Airport, in Greece. Journal of Air Transport Studies Vol. 10(2). https://doi.org/10.38008/jats.v10i2.145

J5. Messian, D., Poulaki, I. and Marinakos K. (2019) Funding and Investments for Tourism Development: Air Transport Services in Paros Island. Journal of Air Transport Studies Vol. 10(2). https://doi.org/10.38008/jats.v10i2.144

J6. Avdimiotis, S. and Poulaki, I. (2019) Airbnb Impact and Regulation Issues through Destination Life Cycle concept. International Journal of Culture, Tourism and Hospitality Research, Vol. 13(4): 458-472. https://doi.org/10.1108/IJCTHR-03-2019-0044

J7. Sergopoulos, K. and Poulaki, I. (2019) Cooperation Agreements and Customer Portfolio Management in Hotel Industry: The Airline Market Segment. Tourism and Management Research – An International Journal Vol. 4(3): 548 – 561. https://doi.org/10.26465/ojtmr.2018339527

J8. Poulaki, I., Papatheodorou, A., Kitrinou, E. and Panagiotopoulos, A. (2017) Flying beyond Borders: Intermodal Considerations to improve Accessibility of Aegean Sea Islands, Greece using Discrete Choice Analysis, Journal of Air Transport Studies, Vol. 8(2): 94-103.

J9. Poulaki, I., Papatheodorou, A. (2016) Open Skies, New Vistas Journal, Vol. 2(1): 16-20. (by invitation). http://repository.uwl.ac.uk/id/eprint/3105

J10. Poulaki, I., Papatheodorou, A. and Stergiou, D. (2013) Expanding Cross Border Airport Catchment Area using Intermodality: The Case of Izmir Adnan Menderes Airport, Tourism Today Vol. 13: 48-60.

Chapters

B1. Katsoni, V., Poulaki, I. (forthcoming) Airline Strategies to Maximize Revenues in a Digital World: Ancillaries and Variable Opaque Products. In Valeri, M., Scuttari, A. and Pechlaner, H. (eds.) Resilience and Sustainability: Global Dynamics and Local Actions. Torino: Giappichelli.

B2. Katsoni, V., Poulaki, I. (2020) Food & Beverage Service Quality and Gastronomic Tourism of the Mediterranean Region – a glimpse on Greece and Malta. In: Cassar, G. and Avellino, M. (eds) Tourism and the Maltese Islands - Observations, reflections and proposals. pp: 77-99

B3. Poulaki I., Katsoni V. (2020) Current Trends in Air Services Distribution Channel Strategy: Evolution Through Digital Transformation. In: Katsoni V., Spyriadis T. (eds) Cultural and Tourism Innovation in the Digital Era. Springer Proceedings in Business and Economics. Springer, Cham. pp: 257-267 (ISBN: 978-3-030-36342-0). https://doi.org/10.1007/978-3-030-36342-0_21

B4. Papatheodorou, A., Polychroniadis, K. and Poulaki, I. (2010) Giants of Tourism: Sir Stelios Haji-Ioannou. In Butler, R. and Russell, R. (eds.) Giants of Tourism, Wallingford: CABI Publishing, 123-135 (ISBN: 9781845936525).

Conferences

C1. Nikopoulos, G., Papaioannou, A., Poulaki, I. and Panagopoulos, A. (2020) Sports Tourism: Preferences and Combinations of Tourist Activities in Football Academies (in Greek). 20th annual Conference of the Hellenic Scientific Association for Sport Management & Recreation, Thessaloniki, Greece. This is a refereed paper published in the electronic conference proceedings. https://www.elleda.gr/sites/default/files/synedrio_elleedaa_2020_-_praktika_1_0.pdf

C2. Anna, Th. and Poulaki, I. (2019) The contribution of Primary and Secondary Education in the formation of Tourism Consciousness: The case of Evros Region school units, Tourman 2019 – 3rd International Scientific Conference “Tourism, travel & hospitality at crossroads: The way ahead” hosted by International Hellenic University, Thessaloniki, Greece. This is a refereed paper published in the electronic conference proceedings. ISBN: 978-618-80440-6-7. https://www.tourman.gr/files/TOURMAN%202019_FINAL_PROCEEDINGS.pdf

C3. Tsiara, P. and Poulaki, I. (2019) Accessibility and Tourism Development in the Regional Unit of Ioannina: Ionian Road and King Pyrros Airport, Tourman 2019 – 3rd International Scientific Conference “Tourism, travel & hospitality at crossroads: The way ahead” hosted by International Hellenic University, Thessaloniki, Greece. This is a refereed paper published in the electronic conference proceedings. ISBN: 978-618-80440-6-7. https://www.tourman.gr/files/TOURMAN%202019_FINAL_PROCEEDINGS.pdf

C4. Paschalidis, D., Poulaki, I. (2018) The Importance of the Online Presence of a Tourist Destination: The case of South Aegean Region, Tourman 2018 - 2nd International Scientific Conference “In search of excellence in tourism, travel & hospitality management” hosted by Alexandrion Technological Educational Institute of Thessaloniki, Rhodes, Greece. This is a refereed paper published in the electronic conference proceedings. ISBN: 978-960-287-159-1. https://www.tourman.gr/files/TOURMAN_2018_Proceedings_Final.pdf

C5. Petraki, N., Poulaki, I. (2018) The rise of sharing economy: The effect of Airbnb on the Hotel Industry of Chania Regional Unit, Tourman 2018 - 2nd International Scientific Conference “In search of excellence in tourism, travel & hospitality management” hosted by Alexandrion Technological Educational Institute of Thessaloniki, Rhodes, Greece. This is a refereed paper published in the electronic conference proceedings. ISBN: 978-960-287-159-1. https://www.tourman.gr/files/TOURMAN_2018_Proceedings_Final.pdf

C6. Poulaki, I. and Papatheodorou, A. (2016) Flying beyond borders: Intermodal Considerations to improve Accessibility of Aegean Sea Islands, Greece using Discrete Choice Analysis, 20th Annual World Conference of the Air Transport Research Society, hosted by Air Transport News, Rhodes, Greece. This is an abstract-refereed paper published in the electronic conference proceedings.

C7. Poulaki, I. and Papatheodorou, A. (2015) Air Transport Liberalization and Spatial Discontinuity: The Case of Ceuta, Spain, 2nd COST Workshop on the Relationship between Air Transport and Regional Development, London, United Kingdom.

C8. Poulaki, I., Papatheodorou, A. and Efthymiou, M. (2014) Air Passenger Concentration and Seasonality Phenomena in the Eastern Aegean Area, 18th Annual World Conference of the Air Transport Research Society, hosted by KEDGE Business School, Bordeaux, France. This is an abstract- refereed paper published in the electronic conference proceedings.

C9. Poulaki, I. and Papatheodorou, A. (2013) Rethinking "Airport Catchment Area": Intermodality for an Air Travel Alternative, 17th Annual World Conference of the Air Transport Research Society, hosted by the University of Bergamo, Italy. This is an abstract-refereed paper published in the electronic conference proceedings.

C10. Poulaki, I. and Papatheodorou, A. (2013) Transport Systems & Economic Development of the Eastern Aegean Region: Evolutionary patterns in Tourism of the Geographical Pairs Lesvos-Ayvalik & Rhodes-Marmaris, 5th International Scientific Conference Tourism Trends and Advances in the 21st Century, organized by the University of the Aegean in Rhodes, Greece. This is an abstract-refereed presentation – no paper was published in the conference proceedings.

C11. Poulaki, I. and Papatheodorou, A. (2012) Air Transport Deregulation and Regional Economic Development of Eastern Aegean Islands and Turkish Aegean Coast: Evolutionary patterns in Tourism of the Geographical Pairs Samos-Kusadasi and KosBodrum, 2nd Advances in Hospitality and Tourism Marketing & Management Conference, Corfu, Greece. This is a refereed paper published in the electronic conference proceedings.

C12. Poulaki, I. and Papatheodorou, A. (2011) Turkey's Potential Accession into the European Common Aviation Area and its Impacts on Tourism in the Greek Eastern Aegean Islands: A SWOT Analysis for Chios Island, 3rd Conference of the International Association for Tourism Economics, Bournemouth, United Kingdom. This is an abstract-refereed paper published in the electronic conference proceedings.

C13. Poulaki, I. and Papatheodorou, A. (2010) The Interdependence between Airline Network Planning and Tourism Flows: The Case of Athens Airways Seasonal Routes Thessaloniki - Mykonos and Thessaloniki – Santorini. 14th Annual World Conference of the Air Transport Research Society, organised by the University of Porto, Portugal. This is an abstract refereed paper published in the electronic conference proceedings.

C14. Poulaki, I. and Papatheodorou, A. (2010a) Evaluation of Public Service Obligation Services: Athens Airways as a Case Study (in Greek). 1st National Conference of the Hellenic Aviation Society entitled Air Transport of Today and Tomorrow, Athens, Greece. This is an abstract refereed paper published in the electronic conference proceedings.

C15. Poulaki, I. and Papatheodorou, A. (2009a) The Perspectives of Recreational General Aviation as a Form of Special Interest Tourism: A Comparative Case Study of Greece & Spain. 13th Annual World Conference of the Air Transport Research Society hosted by the Department of Transport, Abu Dhabi, UAE. This is an abstract-refereed paper published in the electronic conference proceedings.

C16. Poulaki, I. and Papatheodorou, A. (2009b) The Perspectives of General Aviation as a Form of Special Interest Tourism in Greece: The Profile of the Tourists. 4th International Scientific Conference Planning for the Future – Learning from the Past: Contemporary Developments in Tourism, Travel & Hospitality, organised by the University of the Aegean in Rhodes, Greece. This is a refereed paper published in the electronic conference proceedings.

People

  • Alkiviades Panagopoulos, Professor, Department of Tourism Management, University of Patras (info)
  • Andreas Papatheodorou, Professor, Department of Business Administration, University of the Aegean
  • Konstantinos Alexandris, Professor, Department of Physical Education and Sport Science, Aristotle University of Thessaloniki
  • Vicky Katsoni, Associate Professor, Department of Tourism Management, University of West Attica
  • Ioannis Nikas, Assistant Professor, Department of Tourism Management, University of Patras (info)